Claire Gregory

Post-it notes from PGR design sprint

User testing the PhD webpages

One of our current projects is to create a smoother and more streamlined user journey for prospective students who are researching, deciding on, and applying for, PhD opportunities.  Ultimately, this should contribute to an increase in high quality PhD applications…

Why we stopped using ‘please note’

Writing for the web isn’t the same as writing for a brochure or leaflet. When someone lands on your website, the majority of the time they are not sitting down for a leisurely read – they are scanning. They’re picking…