{"id":123,"date":"2016-10-25T22:39:58","date_gmt":"2016-10-25T22:39:58","guid":{"rendered":"http:\/\/sites.dundee.ac.uk\/dundeeghc\/?p=123"},"modified":"2016-10-25T22:40:50","modified_gmt":"2016-10-25T22:40:50","slug":"123","status":"publish","type":"post","link":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/123\/","title":{"rendered":"Using Change Cards to Consider Your Challenge"},"content":{"rendered":"<p>In a previous post we shared some\u00a0advice and links to helpful resources on how to go out about <a href=\"https:\/\/sites.dundee.ac.uk\/dundeeghc\/2016\/10\/24\/framing-the-challenge\/\">framing the challenge<\/a> your team is working on. \u00a0Once you&#8217;ve done this you might \u00a0find it useful to start to look at your challenge from different perspectives and one way you can do\u00a0this is to use a set of change cards like the ones shared below developed by the Policy Lab. \u00a0These change cards are framed around six categories and you can use them to collectively explore your challenge further and to develop and deliver your project. \u00a0As you work through them they might inspire your team to frame some other questions and create your own change cards that can help shape and inform how you respond to the challenge you are addressing. \u00a0As you work through these cards you&#8217;ll find they get you thinking about how these challenges might be addressed in other locations, how different groups might approach the challenge and consider how you can be resourceful.<\/p>\n<p>[slideshare id=50549474&amp;doc=06-150715111104-lva1-app6892]<\/p>\n<p>&nbsp;<\/p>\n<p>This second presentation from the Policy Lab gives an overview of the methods\u00a0it adopts in its work with civil servants and others to help encourage more open and innovative strategies\u00a0to developing policy and tackling different issues and challenges. \u00a0 \u00a0The Policy Lab makes effective use of user centred design-based approaches\u00a0 to innovate and understand the problems individuals face and address these problems. \u00a0You&#8217;ll notice that the presentation talks about challenge setting, something we&#8217;re encouraging you to do by framing your challenge. \u00a0Another important concept presented here, which is relevant to all the challenges, is to consider and define different personas for the individuals affected by the problem you&#8217;re addressing. \u00a0This process helps you to build empathy with the people your project will be helping and to\u00a0start you thinking about the journeys people take as they interact with different services and identify where things could be improved.<\/p>\n<p>[slideshare id=39801656&amp;doc=policylabslideshareintroductionfinal-141002094632-phpapp01]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a previous post we shared some\u00a0advice and links to helpful resources on how to go out about framing the challenge your team is working on. \u00a0Once you&#8217;ve done this you might \u00a0find it useful to start to look at your challenge from different perspectives and one way you can do\u00a0this is to use a [&hellip;]<\/p>\n","protected":false},"author":92,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,2],"tags":[26,27,10,28],"class_list":["post-123","post","type-post","status-publish","format-standard","hentry","category-design-and-innovation","category-general","tag-challenge","tag-change-cards","tag-design","tag-empathy"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/posts\/123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/users\/92"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/comments?post=123"}],"version-history":[{"count":4,"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/posts\/123\/revisions"}],"predecessor-version":[{"id":127,"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/posts\/123\/revisions\/127"}],"wp:attachment":[{"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/media?parent=123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/categories?post=123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.dundee.ac.uk\/dundeeghc\/wp-json\/wp\/v2\/tags?post=123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}