Start your TRAIN-ing today

The newly refreshed training environment  now contains the latest configuration and data for users to practise with, making it as similar to the live system as possible. The business is using the TRAIN environment to carry out its end-to-end testing and you can use it too as we get ready for go live.  Find out what TRAIN is, what’s in it and how to use it in the TRAIN factsheet.

Johanna Smith – BT’s new Programme Manager  

Where were you before coming to Dundee?

I was the Project Manager for the University of Exeter’s Future Finance Transformation Project. We redeveloped the operating model for Finance and Research services implementing TechnologyOne products.

Previously, I was head of Business Information at Falmouth University for 10 years where I implemented a range of systems for finance, customer-relationship management, student timetabling, online payments and more. With an MBA and a long background in software and business implementation, I’ve also worked in support development and sales and have a lot of experience in higher education.

What brought you to UoD Business Transformation?

The successes of Exeter made me want to come here to work on the transformation programme. It’s ambitious in scope and has a team with great experience across the piece. I really believe the change we can achieve working with the teams across the University will get the best out of our processes and enable a step change in how the University uses its business systems. Having worked at Exeter with TechnologyOne, the vendor of the OneUniversity solution, I’ve also been able to bring my strong relationship with the company and its consultants forward into my new role.

I’m excited to have the chance to deliver support towards the strategic growth which drives Dundee’s objective of becoming Scotland’s best University.

Data is fun-damental!

                                                                    It’s fundamental to our decision making, and the flow of data through the University, across systems, locations and people, fuels informed decisions with real impact on the lives of our students and colleagues.

As an organisation, we all have a responsibility to make sure that the data we use and share is the best available, that we safeguard it, and that privacy and ethical standards guide the way we gather and use it. In support of this objective, we’re working on a range of initiatives to improve the availability, accessibility and quality of the data we use. One of the first tangible outcomes is the adoption of an Information Charter:

For further information about the Information Charter please contact Doug Melville: d.x.melville@dundee.ac.uk.

Getting students in place

The University has procured a new student placement management solution called In Place by Quantum IT. This will give all areas in the University the means to record and manage student placements in a single solution.

The software allows different academic areas to specify criteria for placement requirements and hold this in a single piece of software, which will talk to our existing student systems, like SITS, and One University. This will provide:

  • a consistent approach to recording and managing placements,
  • better recording, communication and  data accuracy,
  • enhanced partner relationship management and processing.

Following a procurement process that involved academic and professional services staff from across the University, the Digital Strategy Committee has agreed that we will roll out this functionality to all areas of the University.

The first students to be placed using the solution will be from the School of Nursing and Health Sciences, swiftly followed by the other Schools with professional requirements, namely Dentistry, Social Work and Medicine.

Streamlined invoice matching

OneUniversity is adding a new automated solution for capturing invoice data. This means that Schools and Directorates will see their invoices paid sooner when the solution replaces the current manual data entry for invoice matching.

When over 80,000 invoices a year are matched in OneUniversity instead of by hand, our Accounts Payable (AP) staff will be free to investigate and resolve any mismatch cases. By saving so much time the new functionality will benefit:

  • University purchasers who’ll have invoice mismatches resolved more quickly
  • Suppliers who’ll make fewer queries and get paid within the 30-day term
  • Accounts Payable staff who’ll concentrate on value-adding tasks

You can find out more about how the data-capturing solution for invoice matching works .

We have a winner!

We’re pleased to announce that the winner of the Digital Dexterity competition is Amy Pass from the Development and Alumni Relations Office (DARO).

Amy made an expense claim on her mobile phone in just over a minute – 01:04 to be precise. Her flexible fingers beat off stiff competition from her own colleagues at DARO and External Relations who took nine out of the 10 top spots on our leader board. There must be something in their water cooler.

Amy was delighted to win a £30 Amazon voucher.

From the go-live date on 1 November everyone will be responsible for completing their own expenses in OneUniversity. If you haven’t used the system yet, come along to one of our Expenses drop-in surgeries between 6 September and 18 October. You can view the sessions on the Business Transformation website.

You can try out claiming an expense on OneUniversity right now on a computer, tablet or mobile in our Train environment. Have a look at our self-service training materials and give it a go.

Testing, testing

Why are we testing?

We use testing to ensure that all the components of the new OneUniversity solution for Finance and Procurement function as we expect them to. The University supplies a list of requirements called acceptance criteria and we test against these standards.

Who’s involved in testing?

There’s a wide variety of people involved in testing – business process change managers, business analysts, professional support staff, change champions and Finance subject matter experts (SMEs). Finance project manager, Stuart Moorhouse, said: “We’ve conducted a very thorough programme of testing with different groups of people across the Business. This is vital to the success of delivering the Finance and Procurement function of the OneUniversity solution”.

When will Finance go live?

This is a question we’re often asked when out and about, and the simple answer is, only when we’ve completed testing and the system meets the requirements of the business.

Key-user and end-user training

The Business Transformation training team has been supporting the Finance and Procurement workstream to deliver key-user and end-user training. We’ve been offering hands-on workshops and drop-in sessions underpinned by a suite of online training materials.

Who are key users?

Key users are subject matter experts working on the Programme at a workstream level, or those closely involved in the shaping and delivery of the OneUniversity solution.

How do we support the workstreams?

  • Identify staff who need training
  • Develop the end-user training programme
  • Develop training manuals and videos
  • Organise end-user training

We’re all end users

All University staff and students will use OneUniversity so we’re all end users. The Change and Communications team will deliver end-user training and any other activity associated with helping to prepare our people for the transformation OneUniversity will bring.

How we’re going to manage change arising from OneUniversity

Our objectives are to equip people with the knowledge, skills and abilities to do their jobs from day one and support them as they transition to using new, shared processes and databases.

Dedicated training team

We now have a dedicated training officer, Chris Reid, and administrator, Emma McDade, who you’ll meet when you attend a session. You can contact the training team on 388081.

Travel and Expenses competition hits the road

We’re rolling out our summer Travel and Expenses competition for another month and this time we’re bringing it straight to you!

We’ll be taking the Digital Dexterity competition on the road around Schools and Directorates so you and your colleagues can challenge each other to see who completes a Travel and Expenses claim on their mobile the fastest.

If this will be the first time you get your hands on the system you’re about to find out how easy and fast it is to use and the overall winner’s prize is a £30 Amazon voucher. Your change champion will be getting in touch with you soon and inviting us over to put you all to the test. So beat the clock and beat your colleagues.

Terms and conditions:

Competition open to UoD staff only.
Entries close at midnight on Thursday 30 August.
No alternative prize will be offered.
The winner will be announced on Friday 31 August.

Cyber security on your mobile

The OneUniversity solution can be used when you want, where you want and on any  connected device you choose. As well as providing a high level of flexibility, we have ensured that using the system is in full compliance with the recent government Cyber Essentials security scheme.

Here are some questions we have been asked about using OneUniversity securely on a private, personal or mobile device:

Q. Is my login to the OneUniversity portal secure?
A. Yes, the only way to access the system is to log in using your UoD credentials (authenticated single sign on). This is the same as the way you access the Office 365 portal and other University cloud-based solutions.

Q. Do I have to download an app to access OneUniversity on my mobile device?
A.No, OneUniversity is currently accessed through a browser with your secure sign on.

Q. Can I access OneUniversity outside the University network?
A. Yes, you can access OneUniversity securely outside of the University network as Multi-Factor Authentication (MFA) will be in place for any mobile device?

Q. How do I securely log out of OneUniversity on my mobile device?
A. To log out of OneUniversity on a mobile device simply close the window on your browser.

Q. Does my phone retain any data from OneUniversity after I have used it?
A. No, your phone will not download any data as all interactions in OneUniversity are cloud based. Please note that in the Travel and Expenses function of OneUniversity, while you can upload your receipt documents to the solution, you are not able to download data to your device.

Q. Can I safely access other University services using my mobile device?
A. Yes, using a browser you can access services such as webmail and the Virtual Learning Environment (VLE) which don’t download data.*

Q. Is security training compulsory before accessing OneUniversity on a mobile device?
A. Yes, Business Transformation is working with IT to ensure that all users who will access OneUniversity will have completed mandatory security training by 1 October 2018. You can find the module at My Dundee under My Organisation.

Q. Has Business Transformation been working with IT to ensure that each user is in compliance with the Cyber Essentials security scheme?
A. Yes, colleagues from BT and UoDIT have been working closely on security to ensure that we’re adhering to the required Scottish government policies.

* Current UoD policy demands that, in order to use your phone for work-related activity such as accessing emails that are stored on your device, you must download the InTune app that allows the University to secure the device: https://www.dundee.ac.uk/it/guide/details/secure-mobile-working.php?. This policy does not extend at the moment to the use of web-based connections to services (OneUniversity, webmail, VLE, OneUniversity) that do not download data but is in review as part of Cyber Essentials.

If you have further questions about using the solution securely please contact us at: business-transformation@dundee.ac.uk.